When orders are imported with an eCommerce platform, we enter the order by its external ID ( Id of the order in the marketplace ).
When you go to Menu -> Orders and press the Import button
Then choose ‘E-commerce Platform‘ ->
A new panel will pop up, and fill in the fields. The external ID is the ID of the order in the marketplace.
– If there is an extId it will create an order, if not then it will do an ‘order import request’.
– You can import single order or initiate orders load from the source.
When the import is successful, a green pop-up will show and the imported order will open ->