Returning

UpdatedApril 19, 2023

The process for returning is very fast and easy, you just need the assembly place and the order ”ID”.

To be able to return an order it has to be in state – ”assembled, delivery or returned”.

Step
1.	Go Menu -> Workstation -> Returning
2.	Scan assembly place
3.	Choose the queue for returns that you have created
4.	Scan order or delivery request (if you have a printed label of the delivery request or order, you scan it ) – Should look like this P/O/1089869*
5.	Order has been scanned and the system is asking to scan the items from the order or you can just press the button on the top right to return the order;
6.	Done. The order has been returned. order has been changed from ”assembled” to ”Return”

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What happens with the returned items, are they automatically placed?

The items from the returned order won’t have a location. They have to be placed on a static location. To do that:

Go to Terminal -> Transfer-> Allocate

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