There is a reason for returns!
Having developed a better understanding of the most common reasons for returns, also about your target customer and their preferences, you really can work on developing a good return policy for reduce a damage for your business.
The most difficult is when the customer simply changed their mind about the product, or ordering, for example, multiple sizes for wear once and again make a return. One of the solution is to use client profiles and manage it to prevent returns.
There are some common reasons for returns and now the solution in our hands.
Incorrect items, mis-delivered or undelivered products. It’s Not a problem anymore!
There is simple solution on e-commerce market – the Order Admin software. Order Admin eliminates errors in assemble of purchase order and do address validation as well.
Also you can do a job to prevent:
- Malfunctioning Goods – Items that do not work properly.
- Inaccurate Description of good on your e-commerce platform.
What about damaged goods?
Yes, it happens. But while choosing the correct shipping company using Order Admin Delivery manager you reduce the number of Items arrive at the customer’s door having been damaged during the shipping process.
We know about free shipping but what about free returns?
In fact, customers are twice as likely to make large purchase online if free returns are offered.
While it might cost your business money to offer customers free returns, doing so could, in turn, boost your sales.
Careful determinate the reasons for returns and prevent your business from damaging.