Fulfilment and Amazon Prep

Your first subscription payment and setup fee will be charged on the date of your first onboarding call. And your payments are due every 30 days, starting from the date of your first payment.

Your Free Trial begins when you first Sign up, not when you start working in Orderadmin. You won’t lose any of the work you complete on your account during your free trial when you choose a paid plan.

No. You can sign up and use Orderadmin for 14 days without entering your payment details. Your Free trial begins when you first sign up, not when you start working on your warehouse.

We offer a 30 days (as monthly) contract and 12 months (as annual) contract paid upfront.

Yes. All paid plan automatically renews.

Note! The free trial does not renew.

If you’re on a Free trial and you haven’t chosen a pricing plan yet, then you don’t need to take any action to cancel your account, it will happen automatically. You won’t be charged for anything when your Free trial expires.

If you decide to cancel your Subscription you must provide us with notice thirty (30) days in advance. Note! Subscription charges are non-refundable. For more information, see the Orderadmin Terms of Service.

The Platform setup is easy enough. You can do it yourself by following documentations.

But If you need a guided setup or customization, you can contact support via support@oawms.com and purchase the Services. We will disclose the duration and cost of the Services Fees before you purchase the Services and will confirm the duration and the cost of the Services by invoicing you or via email following your purchase.

If you need the additional or/and on-site setup and training, please, make a request for it via email at support@oawms.com.

We charge for the Services: on-site setup: $750 / day + travel expenses; additional setup call: $150 / call with an adequate timeframe.

Timeframe for additional setup depends on your needs.

Yes. You can request a dedicated account manager via email at support@oawms.com. It is the payable service.

Note! The dedicated account manager Service is included only in the 3PL Fulfillment plan.

To work with the Orderadmin Platform you will need a desktop for working with the platform and to do packing and a mobile device for picking. Also, you might need a barcode scanner. You can get suggestions from our Support center for cheap and reliable models if it’s needed.