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Tag Archives: returns

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Mar52021
E-commerce

What make a customer back out of a purchase?

E-commerceBy oawmsAdminMarch 5, 2021

  Customer experience The most frequently cited risks associated with online shopping include financial risk, product risk, convenience, and non-delivery risk. Lack of payment alternatives as well as lack of shipping alternative during online purchases would customer lead to back out of purchase. While the e-commerce company know this they continue to work with it.…

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Feb252021
E-commerce

The new fundamentals of consumer shopping

E-commerceBy oawmsAdminFebruary 25, 2021

Retailers have anticipated consumers’ needs in these areas by offering a variety of innovations such as buy online, pick up in store and two-day shipping. These options can contribute to brand loyalty, as 93 percent say they are more likely to choose to shop at a specific retailer based on convenience. 81% of respondents worldwide…

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Feb152021
E-commerce

There is always a reason for returns

E-commerceBy oawmsAdminFebruary 15, 2021

There is a reason for returns!  Having developed a better understanding of the most common reasons for returns, also about your target customer and their preferences, you really can work on developing a good return policy for reduce a damage for your business. The most difficult is when the customer simply changed their mind about…

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